No, we ask that all uploads be done by either Shipwreck, Spooky, Shace, or Kat (sometimes) in our server. Please open a ticket in our server and we will respond asap and we upload for free within 24 hours! THE ONLY EXCEPTION FOR THIS RULE, is when both parties have purchased the avatar and you both are able to provide proof of purchase.

No! At this time we do not provide uploads for balls. Sometimes Kat does them for people, but thats entirely up to her :)

A lot of our avatars are quest compatible, if they are quest it will say so on the store page.. If you accidentally purchase something thinking it is quest, open a ticket in our server, or contact us through our site.. we may have a quest version that is unofficial and or not posted yet! If we DO NOT have a quest version, and you made the mistake of believing we did WE DO NOT OFFER REFUNDS FOR THIS MISTAKE. We always listen and offer to help however we can though!

ABSOLUTELY NOT, this is not allowed under any circumstances. Bundles are discounted for those that want BOTH avatars, these are not allowed to be shared with other people EVER. One purchase = one user. This goes against our terms of service, and if you break it you can and will be blacklisted.

So backups for our avatars are always set to a default avatar.. we do this by turning off the FX layer on the backup avatar.. (join server for help!) due to the fact that they have so many toggle differences between PC & Quest if you left them where the toggles function between the two, you risk issues like the quest version going bald, or etc due to it not existing on the quest version... We are working to implement an avatar wide "fix" for this, but for the time being for backups this is what we recommend.

You need the latest VrcSDK and or Creator Companion. You need Poiyomi Pro or Poiyomi Toon. You need Ralivs DPS if you want it. & the avatar!

Yes! Of course, we just ask that you always credit our work and that you don't gate keep our avis!

Please open a ticket in our server and describe to us in detail what is going on, along with any screenshots or videos that may be helpful to us!

Please reach out either in DM or in a ticket (preferred) as soon as possible with any issues, glitches bugs and etc! We respond right away and offer help immediately how we can, and in some cases provide coupons for the future as a bug bounty! We are more than happy to help!